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Medical

With our medical plan you can access care in-network. The plan does not offer out-of-network coverage. The medical plan is administered by Meritain using the Aetna network.

Your prescription drug plan is administered by SmithRx and is included for employees enrolled in a medical plan.

  • Meritain Health portal user guide
    Click here to learn how to register, print an ID card, view your claims, and much more!
  • Insurance carrier contact information
    Medical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Telemedicine Teladoc 1-800-Teladoc (835-2362) www.teladoc.com/aetna
  • Search for a Medical provider
    Click here and select Aetna Choice POS II (Open Access).
  • Estimate the cost of a service or procedure
    Click here to learn more about the Meritain Cost Estimator Tool.
  • Prescription medicine information through SmithRx
    Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
  • What is the KISx Program?
    KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! ​ Click here to learn more.
  • How do I use Telemedicine?
    With Teladoc, you can speak with a U.S. board certified doctor 24/7 by phone or video for many non-emergency illnesses. ​ Phone: 1-800-Teladoc (835-2362) Web: www.teladoc.com/aetna Learn more: Setup your account Print an ID card Download the app: For Apple devices For Android devices
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